Return Policy

At Slender Secret, we are committed to providing our customers with high-quality products and exceptional customer service. We understand that sometimes you may need to return or exchange a product, and we have established the following policy to ensure a hassle-free and transparent process.

          Return Eligibility

• We offer a “no questions asked” replacement policy on certain products , if you receive a defective or damaged product, you can request a replacement within 7 days of delivery.
• For other products and categories, the return and exchange eligibility is subject to the seller/brand policy. We encourage you to read the product description carefully and check the eligibility before placing an order. You can also connect with our customer support executive and confirm eligibility prior to purchase.
• If you wish to return or exchange a product after 7 days of delivery, you may not be eligible for a full refund. In such cases, we can provide you with a store credit against the amount, which you can use for future purchases on our website.

• Return  Process
• To initiate a return or exchange request, please contact our customer service team via email or phone within 7 days of delivery.
• We will guide you through the process and provide you with all the necessary details and instructions.
• Return shipping cost to be borne by the customer in case of return / exchange
• Please ensure that the product is in its original condition, unused, and with all the tags and packaging intact.
• We will arrange for the pickup of the product from your location and will initiate the refund or replacement process as per the eligibility